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Privacy Policy

Effective Date: 10 January 2024

Treecove Sdn Bhd (“us,” “we,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

 

1. Information We Collect:

a. Personal Information:

Name

Contact information (email address, phone number, shipping address)

Payment details (credit card information, billing address)

b. Non-Personal Information:

IP addresses

Browser information

Cookies and similar technologies

 

2. How We Collect Information:

We collect information when you:

Make a purchase on our website

Create an account

Subscribe to our newsletter

Contact customer support

Interact with our website using cookies

 

3. How We Use Your Information:

We use the collected information for:

Processing and fulfilling orders

Providing customer support

Sending order and shipping updates

Sending promotional materials and newsletters (with opt-out options)

 

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

 

5. Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

6. Cookies:

We use cookies and similar technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect certain functionalities.

 

7. Your Rights:

You have the right to:

Access and correct your personal information

Opt-out of marketing communications

Request the deletion of your personal information

8. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

 

9. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]